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Privacy Policy - Service Providers

This Privacy Policy explains how Fixify ("Platform") collects, uses, and protects the data of service providers ("Provider"). By using the platform, you agree to this policy.

1. Information We Collect

  • Personal data (name, phone, email)
  • Location data
  • Professional information (services, experience, history)
  • Usage and activity data

2. Verification Documents

We may request identification, licenses, or business documents for verification and compliance purposes.

3. Use of Information

  • Operating the platform
  • Matching service requests
  • Managing bookings
  • Processing payments
  • Improving user experience
  • Legal compliance

4. Information Sharing

  • With customers to fulfill services
  • With payment providers (e.g., Stripe)
  • With authorities if legally required

We do not sell or rent personal data.

5. Data Security

We implement appropriate technical and organizational measures to protect data.

6. Location Data

Location data is used to match providers with nearby requests and improve service efficiency.

7. Data Retention

Data is retained as long as necessary or required by law.

8. Provider Rights

  • Access data
  • Update or correct data
  • Request account deletion

9. Payments

Payments are processed via third-party providers (e.g., Stripe). Fixify does not store card details.

10. Legal Compliance

We may disclose data when required by law or to protect platform rights.

11. Updates

This policy may be updated at any time. Continued use constitutes acceptance.